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Return Policy

Thank you for choosing PawRFect.in for your pet-related needs. We strive to provide you with high-quality products and services. If you are not completely satisfied with your purchase, our Return Policy outlines the steps for returning items or requesting refunds.

**Return Policy of PawRFect.in**

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Effective Date: 10/08/2023

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**1. Clothing and Accessories:**

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If you wish to return pet clothing or accessories, please follow these guidelines:

- Items must be in unused and unworn condition.
- Tags and packaging must be intact.
- Returns must be initiated within 5 days from the date of purchase.

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**2. Services (Training, Grooming, Boarding):**

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For services, including training, grooming, and boarding, our cancellation and refund policies will apply. Please refer to the specific service agreement for details.

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**3. Return Process:**

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To initiate a return, please follow these steps:

1. Contact our customer service team at +919110678167 within the specified return period.
2. Provide your order number and a description of the item(s) you wish to return.
3. Our team will guide you through the return process, including providing a return address.

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**4. Refund Process:**

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Refunds will be issued according to the original payment method used. Please allow 5-7 business days for the refund to be processed after we receive the returned item(s).

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**5. Non-Returnable Items:**

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Certain items are non-returnable for hygiene and safety reasons, including personalized products and items marked as final sale.

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**6. Shipping Costs:**

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Shipping costs for returning items are typically the responsibility of the customer, unless the return is due to a mistake on our part or a defective product.

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**7. Damaged or Defective Items:**

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If you receive a damaged or defective item, please contact us within 5 days of receipt. We will provide instructions for returning the item and will cover the return shipping costs.

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**8. Changes to Return Policy:**

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We may update our Return Policy from time to time. Please review the policy regularly to stay informed about any changes.

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**9. Contact Us:**

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If you have any questions or concerns regarding our Return Policy, please reach out to us at pawrfect.in@gmail.com

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By using PawRFect.in, you acknowledge that you have read, understood, and agreed to our Return Policy.

PawRFect.in Team

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